SMS Terms of Service & Policy

Central Ohio Pediatric Behavioral Health (COPBH)
Effective Date: June 13, 2025

This SMS Terms of Service (“SMS Policy”) governs the use of text messaging (SMS) communications between Central Ohio Pediatric Behavioral Health (COPBH) and individuals who opt in to receive such messages.

Types of Messages You May Receive

By consenting to receive SMS messages from COPBH, you may receive the following types of messages:

  • Conversational messages (e.g., appointment confirmations, rescheduling, check-ins)

  • Informational messages (e.g., reminders, policy updates, practice announcements)

Note: COPBH does not send promotional or advertising messages via SMS.

Consent and Agreement

By opting in to SMS communication with COPBH, you agree to the following:

“If you consent to receive conversational and informational SMS from Central Ohio Pediatric Behavioral Health (COPBH), you agree to receive appointment reminders, follow-up information, and supportive care messages via SMS from us.
Reply STOP to opt-out; reply HELP for support.
Message & data rates may apply.
Messaging frequency may vary based on appointment schedules or individual needs.
Visit https://copbh.org/privacy-policy to view our Privacy Policy and Terms and Conditions.”

Opting Out

You can opt out of SMS messages at any time by replying STOP to any message. Once you opt out, you will no longer receive SMS messages unless you re-enroll.

Support

For help or more information about SMS communications, reply HELP or contact us at:
📧 info@copbh.org
📞 614‑321‑7496

Mobile Carrier Disclaimer

COPBH is not responsible for delayed or undelivered messages. Mobile carriers are not liable for delayed or undelivered messages. Message delivery may depend on your wireless service provider.

Message & Data Rates

Standard message and data rates may apply depending on your mobile service plan. Check with your wireless provider for details.

Your Privacy

Your privacy is important to us. COPBH will not sell, rent, or share your mobile number or consent with any third parties or affiliates.
To learn more about how we handle your information, please review our full Privacy Policy.