Privacy Policy for Central Ohio Pediatric Behavioral Health (COPBH)

Last Updated: June 13, 2025

1. What Personal Information We Collect

We may collect personal information you voluntarily provide through forms or communications, such as:

  • Name, email address, phone number

  • Mailing address (if applicable)

  • Details you provide through appointment requests or inquiries

We may also collect non-identifiable data such as:

  • Browser type, device information, IP address

  • Website usage metrics (e.g., pages visited, time on site)

2. How We Use Collected Information

We use your information to:

  • Respond to your inquiries or appointment requests

  • Provide behavioral health services and client support

  • Send updates or content you’ve opted into (e.g., newsletters)

  • Improve website functionality and user experience

  • Fulfill legal or administrative obligations

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience, understand user behavior, and improve our services. You can manage cookie preferences in your browser settings.

4. Sharing of Personal Information

We do not sell your information. We may only share your data with:

  • Trusted service providers who support our operations (e.g., website hosting)

  • Legal authorities, if required by law

  • In connection with a merger, acquisition, or asset transfer, with advance notice

  • Only with your express consent when applicable

No mobile opt-in or text message consent will be shared with third parties or affiliates.

5. HIPAA Notice of Privacy Practices

As a provider of behavioral health services, COPBH complies with the Health Insurance Portability and Accountability Act (HIPAA).
This means:

  • Any personal health information (PHI) you provide is protected.

  • We will only use or disclose your PHI for treatment, payment, or healthcare operations unless otherwise authorized by you or required by law.

  • You have the right to access, amend, or request an accounting of disclosures of your PHI.

For a full explanation of your HIPAA rights, please request our HIPAA Notice of Privacy Practices by contacting our office directly.

6. Children’s Privacy

We do not knowingly collect personal information from children under 13 through this website. Behavioral health services involving minors are conducted in compliance with all federal and state privacy laws and with parent/guardian involvement.

7. Security

We take reasonable administrative, technical, and physical security measures to protect your personal data. However, no online system is 100% secure.

8. Your Rights and Opt-Out Options

You may opt out of receiving promotional communications at any time by clicking “unsubscribe” in emails or contacting us directly.
You may also request:

  • Access to your stored personal data

  • Correction of inaccuracies

  • Deletion of personal data, when permissible under the law

9. Policy Changes

We may update this Privacy Policy from time to time. Changes will be reflected by the "Last Updated" date above. If material changes occur, we will provide notice via email or website notice.

Contact Us

If you have questions or wish to exercise your rights:
Email: info@copbh.org
Phone: 614‑321‑7496
Mailing Address: 149 W. Schrock Rd, Westerville, OH 43081